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Free Returns on all orders.
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Products must be returned within 30 days of receiving your order.
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Please contact customer service for a refund at teamz2zfitness21@gmail.com with a photo of your garment or item that you want to return along with your order number.
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Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we are removing the tags from all new products so don't be alarmed if you receive an item with no tags on.
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We only offer refunds onto the original payment method used to make the order.
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Exchanges are not part of our returns policy.
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For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
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Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!
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Anything accidentally or incorrectly returned our way (that’s not a Z2Z Fitness item) will be the responsibility of the sender, not Z2Z Fitness. We’ll always do our very best to help out, but unfortunately can’t make any promises!
